Privacy Policy

Last Updated: 25 August 2024

Your privacy is of utmost importance to us at The OddBall Wagon. We are committed to protecting your personal information and being transparent about how we collect, use, and share your data. This Privacy Policy outlines our practices and explains your rights regarding your personal information.

1. Introduction

Welcome to The OddBall Wagon ("we," "our," "us"). This Privacy Policy applies to our website www.theoddballwagon.com (the "Site") and any services we offer through our Site. By using our Site, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We collect various types of information to provide and improve our services to you. The personal information we collect includes:

Contact Information: Name, email address, phone number, and postal address.
Payment Information: Credit card details, billing address, and transaction data.
Account Information: Username, password, and purchase history.
Demographic Information: Age, gender, preferences, and interests.
Geolocation Data: Location information collected via your IP address or device location settings.

Non-Personal Information

We also collect non-personal information, which includes:

Browsing Data: IP address, browser type, operating system, and the pages you visit on our Site.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to improve user experience and gather analytics.

Sources of Information

Directly from You: Information you provide when creating an account, making a purchase, or contacting us.
Automatically Collected: Data collected automatically as you navigate through our Site.
Third-Party Services: Information from third-party services like social media platforms when you choose to link these services to our Site.

3. How We Use Your Information

We use the collected information for various purposes, including:

To Provide and Improve Services: Processing transactions, delivering products, and enhancing our Site and services.
To Communicate with You: Sending order confirmations, updates, promotional materials, and responding to inquiries.
To Personalize Your Experience: Tailoring content, recommendations, and advertisements to your interests.
To Analyze and Improve: Understanding usage patterns, conducting research, and enhancing user experience.
To Ensure Security: Protecting against fraud, unauthorized access, and maintaining the security of our systems.
To Comply with Legal Obligations: Meeting legal requirements and responding to lawful requests from public authorities.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data in the following ways:

Service Providers: With third-party vendors who perform services on our behalf, such as payment processing, shipping, and data analysis.
Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.
Legal Compliance: To comply with legal obligations, enforce our policies, or protect our rights and safety.
With Your Consent: When you provide explicit consent for specific data sharing.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can manage or disable cookies through your browser settings, but doing so may affect your ability to use certain features of our Site.

Types of Cookies We Use:

Essential Cookies: Necessary for the operation of our Site.
Performance Cookies: Collect information about how visitors use our Site to improve functionality.
Functional Cookies: Remember your preferences and settings.
Targeting Cookies: Used to deliver relevant advertisements to you.

You can manage or disable cookies through your browser settings. Please refer to your browser's help section for instructions. Disabling cookies may affect the functionality of certain features on our Site.

6. Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:

Encryption: Using secure socket layer (SSL) technology to encrypt sensitive data.
Access Controls: Restricting access to personal information to authorized personnel only.
Regular Audits: Conducting regular security audits to ensure compliance with best practices.

7. Your Rights

You have certain rights regarding your personal information, including:

Access and Correction: The right to access and correct inaccurate information we hold about you.
Deletion: The right to request the deletion of your personal information under certain conditions.
Data Portability: The right to receive a copy of your data in a structured, commonly used format.
Opt-Out: The right to opt out of receiving marketing communications from us.

To exercise these rights, please contact us at support@theoddballwagon.com.

8. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child, we will take steps to delete such information promptly.

9. Compliance with Laws

We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users within the European Union and the California Consumer Privacy Act (CCPA) for users in California. If you are a resident of these regions, you have additional rights under these laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our Site and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@theoddballwagon.com

Physical Address: Fusion Works, 537A/46A, Sherwani Nagar, Behind Deepak Life Sciences, 226020 Lucknow, Uttar Pradesh, India

Trade Name: The OddBall Wagon

Legal Name: Fusion Works

Curious about our story and what we stand for? Learn more about us here.